May i take this opportunity to thank you for everything you have done and organised for us re the funeral service for Carol Ann Kershaw. i have been extremely impressed with your professionalism and meticulous handling of my late mother in law’s arrangements, from your approachable and empathetic telephone manner to the way you conducted the proceedings as chief pallbearer on the day. I honestly cannot thank you enough. I encouraged Carol to take out a life insurance policy ten years ago, and because she listened to me we ended up with a dignified and respectful service. Thanks to you the whole process was handled to perfection and you deserved ten times the amount we paid. There was nothing that i could fault you on, and the service you provide is of an exceptionally high standard that all funeral directors should aspire to. Again thank you so much Julie, from me and my wife Terry.
Yours Sincerely Michael Sweeney (Carol’s son in law)